Crisis Program Director
COMMUNITIES IN SCHOOLS
JOB DESCRIPTION
Job Title | CIS Crisis Intervention Program Director |
Department | Program/Operations Department |
Location | Communities In Schools of Southeast Harris County and Brazoria County Headquartered out of Angleton, Texas office with flexibility on work location and supervised campuses from West Columbia to Galena Park. |
Reports To | Regional Program Director |
FLSA Status | Exempt |
Last Updated | July 2022 |
SUMMARY: Responsible for organizing, coordinating, supervising, motivating and evaluating the CIS of Southeast Harris and Brazoria County school based crisis intervention services.
ESSENTIAL, DUTIES, AND RESPONSIBILITIES:
Supervise Crisis Intervention Specialists:
- Provides leadership, guidance, and supervision of campus/district crisis specialists and ancillary staff and maintain complete oversight of program implementation.
- Identify training needs and coordinate professional development to include facilitating or securing relevant training to meet grant requirements.
- Lead, coach, mentor, and evaluate specialists in a strengths based manner that will enable program to continue to exceed objectives.
- Ensure staff are utilizing the ongoing trainings that are provided by their host district and that staff receive host district training on their own policies and procedures.
- Utilize team skills and knowledge and encourage peer led training to take place at monthly team meetings.
- Review/approve: timesheets, leave requests, monthly submissions, quarterly and end of year reports and be able to identify strengths and areas of development based on reports and submissions.
- Routinely meet with campus/district stakeholders and be able to provide quantitative and qualitative metrics to ensure ongoing support and collaboration.
- Prepare, review, and approve requests for expenditures prior to Chief Operating Officer’s approval.
- Monitor individual staff’s health and wellness and insure they are aware and able to access the employee assistance program as needed.
- Establish, model, and communicate a positive, service oriented climate that meets the needs of all customers within CIS, the District, and the Community
- Relate, motivate, and encourage staff to achieve both individually and collectively.
- Ensure required working collaboration agreements are completed and fully operational in a timely manner in accordance with the academic year.
- Communicate with CIS of Southeast Harris and Brazoria County administrative team and campus/district staff to identify program needs, strengths, and deficits.
- Coordinate regular monthly staff meetings with other program directors and conduct monthly team meetings to provide for program coordination and communication.
Manage Human and Material Resources for School Based Services Staff:
- Conduct objective bi-annual performance evaluations for crisis specialists and ancillary staff that encourages growth, learning and constant program innovation.
- Administer developmental and incentivized actions as needed and in communication with the Chief Operating Officer and/or Chief Executive Officer.
Ensure Compliance with Grant(s) Guidelines Through Internal Monitoring
- Establish and implement systems that utilize internal monitoring feedback to insure we are meeting or exceeding stakeholder expectations and grant requirements.
- Continuously monitor and evaluate campus services and activities to insure we meet or exceed stakeholder expectations and grant compliance.
- Provide support to staff of performance strengths and developmental areas.
Attend Professional Development As Needed
- Maintain a training matrix of relevant activities and events that provides the latest and most effective evidence based methods of engaging youth and families.
- Obtain competent trainers that support growth, development, and learning.
- Attend state trainings and conferences as required and notify the Chief Operating Officer and/or Chief Executive Officer of any scheduling conflicts.
Perform other duties as may be necessary for the successful operation of CIS.
QUALIFICATIONS – To successfully perform this job, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE
Minimum Bachelor’s Degree in Social Work, Psychology, Sociology, education or related field. Master's degree in Social Work, Sociology or Public Administration preferred, and/or 5 years of experience working with social service programs.
LANGUAGE SKILLS
- Ability to read, analyze, and interpret policies and procedures.
- Excellent oral and written communication skills.
- Prefer bilingual, but not required.
- Ability to function in a diverse job situation.
Interact consistently in a positive manner with a diverse group of individuals of the school, city, and state entities as well as brand subsidiaries and the state office of CIS.
MATHEMATICAL SKILLS
Ability to apply mathematical operations to such tasks as budgets, payroll, and daily operations of the program.
REASONING ABILITY
Ability to define problems, establish facts, and draw valid conclusions.
TRAVEL – Traveling locally, state-wide and maybe nationally required.
Equipment Used To Perform Job
Daily: Occasionally:
Telephone Ten key/calculator
Copy Machine
Computer
Physical Requirements:
In order to perform the job, a person must have the ability to do the following physical actions:
1. Frequently sit (approximately 25% to 80% of the time)
2. Frequently stand (approximately 10% to 60% of the time)
3. Frequently walk (Approximately 10% to 40% of the time), generally from 5-30 feet within the office
4. Frequently lift and carry an average of 5 to 20 pounds and occasionally as much as 40 to 70 pounds or more. Items to be lifted or carried might include, but are not limited to, boxes or files, copy paper, supplies, materials, donations, etc. Most items will be carried by hand. Most items must be lifted to knee or waist level, some items lifted to chest level and only a few items overhead.
5. Frequently push and pull objects in order to open and close file drawers, occasionally move items around the office such as a box of copy paper or computer paper, occasionally a small piece of furniture, the office chair, the vacuum cleaner, etc.
6. Occasionally bend and kneel to file, retrieve items, etc.
7. Occasionally flex upper trunk forward at the waist and partially flex knees, sometimes twisting or rotating upper trunk to right or left while sitting or standing.
8. Occasionally place arms above, at, and below shoulder height to reach.
9. Occasionally climb stairs or inclined surfaces.
10. Ability to get to and from work; ability to move from one work location to another work location during the day if necessary. Possession of a valid Driver's License for client transportation purposes or to run necessary errands. Must furnish current proof of insurance.
11. Must be able to work a flexible schedule. This position may require some work on evenings and weekends.
Environmental Conditions
1. Occasionally requires going outside during hot or cold temperatures or during wet conditions in order to work with clients, or prepare for special events.
2. Occasionally requires going outside during evening and night hours.
3. Works alone at times, but usually works with others.
4. May have somewhat cramped work quarters depending on availability of office space.
Appearance
1. Neat
2. Professional
3. Must reflect as a proper representation of CIS
Adherence to the Philosophy, Policies and Procedures of Communities In Schools of Southeast Harris and Brazoria County
1. Employee must demonstrate knowledge of and performance in accordance with the philosophy of compassion, caring and respect for the welfare and dignity of others.
2. Must display a non-judgmental acceptance of all students/parents/volunteers/staff/co-workers.
3. Establish and maintain good rapport in working relationships.
4. Display appropriate and consistently positive attitude.
5. Remain composed during stressful situations.
EEO Statement
CIS-SHC and BC employees are protected by federal laws, Presidential Executive Orders, and other laws designed to protect employees from discrimination on the bases of race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other non-merit based factor. These protections extend to all management practices and
decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.
CIS-SHC AND BC employees are also protected against retaliation. Consistent with federal laws, acts of retaliation against an employee who engages in a protected activity, whistle blowing, or the exercise of any appeal or grievance right provided by law will not be tolerated. CIS-SHC AND BC managers and supervisors are also reminded of their responsibility to prevent, document, and promptly correct harassing conduct in the workplace.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.